This guide is designed for MSSPs (Managed Security Service Providers) who manage multiple clients within the PowerDMARC platform. Understanding how to access and interpret the Audit Logs feature is critical for maintaining transparency across accounts, ensuring policy compliance, and supporting proactive security oversight.
What Is the Audit Log Feature?
The Audit Log serves as a comprehensive tracking tool that records a timeline of actions taken across your managed environments. This includes—but is not limited to—client login attempts, adjustments to DNS authentication protocols (SPF, DKIM, DMARC, MTA-STS), user access changes, feature activations or deactivations, and updates to organizational policies.
This feature empowers MSSPs to maintain full accountability, swiftly investigate anomalies, and deliver value-added oversight for their clients by ensuring all activity remains traceable and secure.
How to Access Audit Logs
Log into the MSSP portal.
Click on Audit logs on the bottom of the panel.
Use the filter options to search by Activity, Account, or date.
You will see a full view of actions performed across your domain.
Export logs for audit purposes.
Tips for Effective Use
Regularly monitor the logs to catch any unauthorized or unexpected changes.
Set internal guidelines for reviewing logs monthly or weekly.
Sub admins are limited to viewing their actions.
Use the export feature for archiving or compliance audits.
Conclusion
The Audit Log feature in PowerDMARC offers MSSPs complete transparency into account-level activities across all managed tenants. It empowers service providers to oversee client-side changes, enforce security best practices, and respond swiftly to unauthorized actions. Regardless of your admin level, understanding how to access and review these logs is key to delivering secure and reliable email threat management.