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MSP/MSSP Whitelabel feature guide

This guide describes how to setup White label for your MSSP panel as the super admin. The guide includes information about the steps for White label configuration, UI Configuration and Advanced configuration.

To get access configure the White label feature for the MSSP super admin, the following steps should be completed:

  1. MSSP Account is active

  2. Access for Whitelabel feature given by Service Owner to MSSP super admin

Whitelabel feature gives an opportunity to fully configure MSSP including Branding and domain configuration (whitelabeling). Depending on MSSP super admin’s tasks access can be given only for Branding.

White label Configuration

To start configuring your whitelabel open the “Whitelabel configuration” page

Configuration process includes 5 steps:


  1. Start

On this step there are 2 required fields that need to be filled: “Organization Name” and “Domain” and continue the configuration process.

Note:

When entering domain name the “app” should be entered before your domain name (see screenshot below)

After completing a particular step MSSP super admin can interrupt the configuration process and continue it later. The system will save the last changes.


Once a domain is entered the RUA and RUF addresses will be automatically generated

There are also 2 editable fields on this step where you can specify your No replay and Operation Email:

To continue the configuration process click on the “Next” button and confirm on the opened modal.

  1. NS Validation:

Steps for Nameserver Validation:

Copy the presented name servers and add them one by one to your DNS (see screenshots)

 

When all 4 name servers are added to your DNS click the “Validate” and then to “Next” buttons to continue the configuration process and then proceed to the next step.

 

  1. SSL Certificate

There are two options in this step, either you can upload your own custom certificate files for your FQDN or let us generate the SSL certificates for you.

By selecting the checkbox for automatically generating SSL certificates and clicking the “Validate” button the system will generate SSL certificates for you and the only thing needed to be done is clicking on the “Next” button to go to the 4th step

 

  1. CAPTCHA

Register a New Turnstile Site. 

  1. Go to the https://www.cloudflare.com/products/turnstile

  2. Make sure you have logged in to your account.

  3. Click on the “Get started for free”.

  4. Click the “Add widget” button 

  5. Fill in:

  • Widget name – for your own reference

  • Add hostname - domain where the CAPTCHA will be used (e.g., example.com)

  • Widget mode – choose between:

  • Managed (smart challenge)

  • Non-interactive

  • Invisible

  1. Click Create

You’ll receive a Site Key and a Secret Key, which need to be added to the corresponding fields on the platform.


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Once all the steps are completed MSSP super admin gets access to 4 sections on the Whitelabel configuration page and the super admin can navigate between them.

  1. White label Configuration (completed)

  2. UI configuration

  3. Advanced configuration

  4. Custom Menu

Note:

After completing all the steps the system will automatically open the UI configuration section in order to finish the White label configuration and get the domain changed, scroll down and click on the “Finish step” button

UI configuration

UI Configuration includes following sections:

-General Setting includes

  • “Organization Name” (ex. Example)

  • “Footer Name” (ex. Example)

  • “Company Website” (ex.https://example.com)

  • “Support Link” checkbox (if checked users will see the support link on the sidebar menu and the support link at the right side on the bottom of the page ex. https://support.example.com)

  • “Support email” (ex. support@example.com)

  • “Knowledge base link” (ex. https://example.com/guide/ link to the website for additional information about the features ex. PowerBIMI section includes link to bimi implementation guide)

  • “Terms and conditions”(ex. https://example/terms-and-conditions)

  • “Contact us” (ex. https://example.com/contact-us)

-Company section

  • Company logo (sidebar menu)

  • Company Login Logo (login page)

-Analyzer PDF Report section

  • Primary picture

  • Secondary picture

MSSP super admin can preview pictures before saving changes by clicking on the “search icon” next to Analyzer PDF report section name.

After saving the added pictures will appear in the Analyzer PDF report document. Steps to see it:

  1. User is logged in

  2. Open Power Analyzer page (Analysis tools>Power Analyzer)

  3. Enter domain for lookup

  4. Click on the “Export as PDF” button



-PDF Report section

  • PDF Report Summary Picture


After saving the added picture will appear in the PDF report document. Steps to see it:

  1. User is logged in

  2. Open Basic or Detailed report page (Reporting>PDF/CSV reports)

  3. Select domain

  4. Click on the “Export PDF report” button

-Email section

In this section MSSP super admin can add a picture for email headers.

After adding there is an opportunity to preview it before saving.(see the screenshot below)

MSSP users will see the added picture in their mail alerts. Usually the company logo should be added in this section

 

-Favicon

This section gives an opportunity to add favicon logo to see it on the browsers tab

-Interface configuration

In this section MSSP super admin can change the color of Sidebar Background, Sidebar hover, Brand and Sidebar text

Changes will appear on the MSSP super admin account, Main user of an account, regular user of an account.

Note:

Reset to default button will reset all the UI configuration changes after which the standard setting will be returned

Advanced configuration

On this section MSSP super admin can make changes for SSL Certificate and

CAPTCHA

When the configuration process is completed the generated during configuration CAPTCHA keys should appear on this section

For example generate new CAPTCHA keys and change them in this section or upload new SSL files

Note.

As mentioned above Whitelabel feature gives an opportunity to fully configure MSSP including Branding and domain configuration (whitelabeling). But Depending on MSSP super admin’s settings the access can be given only for Branding.

Branding access gives an opportunity to configure only User Interface. (see the screenshot below)


Custom Menu

In this section, MSSP super admins can add menu items by providing a name and a destination URL. These items will be visible on the end-user's left-side menu.

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PowerDMARC is the author of this solution article.

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