Managing multiple customer accounts can be complex, but PowerDMARC’s new Customer Overview Dashboard makes it easier than ever for MSSPs. This centralized interface provides a high-level snapshot of each client’s security posture—covering DMARC compliance, domain health, alerts, hosted services, account information, and email volume—all in a single view.
Introducing the Customer Overview Dashboard
The dashboard brings all critical insights together, giving MSSP Owners improved visibility and control over their customer base. Key highlights include:
Consolidated Insights – View aggregated details across domains, alerts, policies, and email usage.
Visual Widgets – Instantly gauge client health and compliance through intuitive visual indicators.
Impersonation Support – Seamlessly impersonate customer accounts to troubleshoot issues directly.
Reputation Monitoring – Monitor summarized reputation metrics to stay ahead of risks.
Report Scheduling Overview – Get a snapshot of all scheduled reports for easier coordination.
How to Access the Dashboard
Follow these simple steps to access and navigate the Customer Overview Dashboard:
Log in to your MSSP Portal – Enter your user credentials to access the dashboard.
Open the Customer Overview – From the sidebar menu, click on “Customer Overview.”
Search for a Customer – Use the search bar to type the customer account name and select it from the dropdown list.
View the Account Summary – Access key details including:
Security insights across domains
Compliance scores and alerts
Policy configurations
Email volume statistics
Reputation monitoring and scheduled report summaries
Access & Permissions
By default, the Customer Overview Dashboard is available to:
MSSP Owners
Custom Roles (with configurable read-only access, if required)
If you need help configuring access or have questions about using the dashboard, our support team is available to assist you.
Final Thoughts
The Customer Overview Dashboard is designed to give MSSPs a single pane of glass for monitoring client health, reducing complexity, and enabling faster decision-making. With consolidated insights and intuitive navigation, managing customer accounts has never been more efficient.